Policies

** During the Covid-19 pandemic, CLOVEN treasures wild is following both CDC & our state guidelines to provide you with the safest shopping experience possible. As always, please contact us with any questions you may have. Stay well, friends. **

PLEASE READ EACH LISTING IN ITS ENTIRETY PRIOR TO PURCHASE ...
We do our absolute best to provide you with as much information & detail for each design, though if you still have questions, drop us a note, we're more than happy to help.

Please also read through our Shipping & Returns + FAQ pages prior to making a purchase.

* ADJUSTMENTS : : If you require any length or size adjustment, please contact us prior to ordering and we will provide you with any additional information necessary. Please be aware, adjustments requested after purchase may result in an additional invoice and items will not ship until all invoices are paid.

* CUSTOM WORK : : Deposits and/or payments made for any Custom work {this includes adjustments} are non-refundable.

* PRIVACY POLICY : : This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Shopify.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Shopify or any third party services you access through Shopify.

Information I Collect

To fulfill your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
* and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Shopify. I share information with Shopify as necessary to provide you my services and comply with my obligations under the Shopify Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Privacy Policy Updates

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.

How To Contact Me

If you have any further questions or concerns or if you would like to access, amend, correct or delete any personal information, you may contact me at cloven13 [!at] gmail.com.